Privacy Policy

Privacy Policy 

This Privacy Policy sets out how Berrima's Natural Australia uses and manages personal information provided to or collected by it.

Berrima's Natural Australia may, from time to time, review and update this Privacy Policy to take account of new laws and technology.

What kind of personal information does Berrima's Natural Australia collect and how does Berrima's Natural Australia collect it?

The type of information Berrima's Natural Australia collects and holds includes (but is not limited to) personal information, such as names, addresses, contact information as disclosed to it by you.

Personal Information you provide:

Berrima's Natural Australia will generally collect personal information held about an individual by way of forms filled out by you and ‘cookies’ from Berrima's Natural Australia’s website and apps.

How will Berrima's Natural Australia use the personal information you provide?

Berrima's Natural Australia will use personal information it collects from you for the primary purpose of collection, and for such other secondary purposes that are related to the primary purpose of collection and reasonably expected by you, or to which you have consented to.


In relation to personal information of customers, Berrima's Natural Australia’s primary purpose of collection is to enable Berrima's Natural Australia to provide goods for the customer.  The purposes for which Berrima's Natural Australia uses personal information of customers include:

  • correspondence, newsletters and posters;
  • day-to-day administration; and
  • to satisfy Berrima's Natural Australia’s legal obligations.

Who might Berrima's Natural Australia disclose personal information to?

Berrima's Natural Australia may disclose personal information, including sensitive information, held about an individual to:

  • people providing services to Berrima's Natural Australia, including third party payment platforms;
  • anyone you authorise Berrima's Natural Australia to disclose information to; and
  • anyone to whom we are required to disclose the information to by law.

How does Berrima's Natural Australia treat sensitive information?

In referring to ‘sensitive information’, Berrima's Natural Australia means: information relating to a person’s racial or ethnic origin, political opinions, religion, trade union or other professional or trade association membership, philosophical beliefs, sexual orientation or practices or criminal record, that is also personal information;

Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or the use or disclosure of the sensitive information is allowed by law.

Management and security of personal information

Berrima's Natural Australia has in place steps to protect the personal information Berrima's Natural Australia holds from misuse, interference and loss, unauthorised access, modification or disclosure by use of various methods including password access rights to computerised records.

Access and correction of personal information

Under the Privacy Act, an individual has the right to obtain access to any personal information which Berrima's Natural Australia holds about them and to advise Berrima's Natural Australia of any perceived inaccuracy. Customers will be able to access and update their personal information.

Berrima's Natural Australia may require you to verify your identity and specify what information you require.

Consent and rights of access to the personal information of customers

Customers may seek access to personal information held by Berrima's Natural Australia about them by contacting Berrima's Natural Australia. However, there will be occasions when access is denied. Such occasions would include where release of the information would have an unreasonable impact on the privacy of others.